AOA Paraoptometric Section’s new training tools enhance staff flexibility, increase adaptabilityFebruary 20, 2013
With changes in health care reform, more practices recognize they must delegate more tasks to their optometric staff. Front-desk staff may be assigned some of the billing and coding tasks, and assistants and technicians may be crossed-trained to learn duties traditionally performed by opticians.
Successful optometric practices are allocating not only additional budget funding for staff training, but additional staff hours for training in these new areas.
CPO Study Guide
Most recently, the Paraoptometric Section revised the CPO Study Guide, used as a tool to prepare to sit for the first (CPO) level of certification, to include basic computer and business terminology, health information terminology (HIT), and information on ethics.
The guide includes four sections dealing with professional issues, basic science, clinical principles and procedures, and ophthalmic optics and dispensing. There are review questions after each section, and additional tools such as study flash cards and a review course CD are also available to prepare for the examination.
These resources are also very useful for training staff new to the profession.
Self-Study Course for Paraoptometric Assistants and Technicians
The Paratoptometric Section also expanded the practice management portion of the Self-Study Course for Paraoptometric Assistants and Technicians to include new topics for those preparing to sit for the second (CPOA) and third (CPOT) levels of certification examinations.
New Horizons: Optician Basics and Contact Lens Basics
The newly developed “New Horizons: Optician Basics and Contact Lens Basics” series is designed to help staff expand their knowledge and move into new areas of expertise within the practice. The cross-training series includes education articles, education modules, CDs, flash cards and study booklets.
Billing and Coding: Foundations for Beginners
Individuals knowledgeable in billing and coding are also in high demand. The AOA Paraoptometric Section and industry sponsor Vision West teamed up to provide “Billing and Coding: Foundations for Beginners” to train paraoptometrics in the fundamentals of billing and coding. This nine-part webinar series covers topics such as medical terminology, diagnosis codes, evaluation and management services, health care procedures classification system, general ophthalmologic services, modifiers, claim filing, and compliance.
AOA Paraoptometric Section members have free access to this training program.
When it comes to balancing the need for quality training for your optometric staff, time to provide the training, and the limitations of your training budget, look to the AOA Paraoptometric Section for training solutions.
Earn a significant return on your investment by using the programs and services provided by the AOA Paraoptometric Section.
Contact the Paraoptometric Section today at PS@aoa.org for staff training materials and generate measurable results for your practice.